Become Partner

Partners

In order to deliver our solutions into some of the world’s most prestigious companies we work with a network of partners.

Our partners fall into a number of categories:

Those that use our technology to complement their own;
Those that deliver specialist services in the markets where we operate;
Those that design Sparks which are then offered as solutions to a particular market.

Datapoint

Datapoint is a systems integrator for enterprise and call center communications covering all related infrastructure and applications. This is underpinned with a services portfolio that includes education, consultancy, design and systems integration, service delivery, training and support.

Jacada

Jacada unified service desktop solutions simplify and automate customer service processes - bridging disconnected systems into a single, intelligent workspace, without requiring modification or replacement of existing systems. Contact centers worldwide are using award-winning Jacada unified desktop solutions to automate complex processes, improve customer satisfaction and retention, reduce operational costs, and enforce and monitor compliance with regulatory policies and procedures.

Kepner-Tregoe

Kepner-Tregoe provides consulting and training services to organizations worldwide. We collaborate with clients to implement their strategies by embedding problem-solving, decision-making, and project execution methods through individual and team skill development and process improvement. Clients build competitive advantage by using our systematic processes to achieve rapid, targeted results and create lasting value.

Salesforce.com

Salesforce.com is the global leader in on-demand customer relationship management (CRM). They deliver the worlds most innovative CRM technology, making it as easy as possible for companies of all sizes to share and manage their business information, on-demand.

Firefly (part of Spark Studio) for Salesforce.com is easy-to-use sales scripting software which enables you to create and deploy user-friendly, interactive guides for sales staff – in a few days, and without programming. Published on the web, these guide staff through to a consistent and compliant sale - every time – with built-in audit and reporting to enable you quickly to identify trends and issues. The interactive guides can easily be adjusted, without the need for IT experts (or consultants). Records of each customer contact are recorded as the conversation proceeds and fed into the relevant record in your Salesforce system.

Next steps

Interested in becoming a partner - contact us

Looking for deployment or integrated support in your area - contact us and we'll put you in touch

Partner success